Delivery Information

Delivery Information.

All goods will require a signature on receipt of delivery and you are required to check the goods at the time of delivery. Your signature on the delivery note will mean that the goods have been received in good condition. No claim can be accepted once the goods have been signed for in good condition. We do not accept goods being signed for 'unchecked' or 'not inspected'.  All goods are despatched in perfect condition and should be received in the same condition but if they are not they should be refused at the time of delivery and handed back to the courier. If someone is to sign for the goods on your behalf you are still responsible for the delivery and the goods must be checked in the same manner as if you were receiving the goods yourself. You must inform us of any specific delivery instructions as deliveries are made during working hours and a charge is payable for failed deliveries. We cannot accept any claim whatsoever under any circumstance if the goods are not checked at the time of the delivery and the courier has not been informed. In the event that goods are damaged written confirmation from the courier must be obtained at the time of delivery. If you are not in when the Courier call they will leave a card detailing how to arrange receipt of your goods. Lighting items that require the Special Courier Service will only be despatched if someone is at the destination address to take delivery and no goods will be left unsigned for.

Mainland UK

 

Orders will be processed in 2-3 weeks.

Any special orders can take up to 2 weeks longer.

Carriage on items under £200.00 is £10.00 to anywhere in mainland UK.

Carriage on items over £200.00 and under £400.00 is £20.00 to anywhere in mainland UK.

Carriage on items over £400.00 and under £800.00 is £40.00 to anywhere in mainland UK.

Carriage on items over £800.00 is £60.00 to anywhere in mainland UK.


Channel Islands

Delivery is normally 3-5 days from date of despatch. We use the most appropriate delivery method to the Channel Islands. This applies to any destination.


Northern Ireland

Delivery is normally 3-5 days from date of despatch.
We use the most appropriate delivery method to Northern Ireland.

Scottish Highlands and Isles

Delivery is normally 3-5 days from date of despatch.
We use the most appropriate delivery method to the Scottish Highlands and Isles.This applies to any destination.

Overseas Sales.

For overseas deliveries we will use the most appropriate delivery method. There is a table rate for shipping to Europe, USA, Canada and the Rest of World however if your order is quite heavy we will contact you prior to despatching the goods to confirm the surcharge. Airmail deliveries will require a surcharge and we will contact you prior to despatch.
All prices exclude Value Added Tax (VAT) which applies to all EU countries. For countries outside the scope of VAT, we will deduct the cost of the VAT before charging your credit card. You may be liable for taxes within your own country.

Large Order Sales.

For anyone wishing to order in large quantities Please telephone us for a quotation.

Production Times

All our products are made to order and delivery can be 3 weeks from the date of order - we will however endeavour to shorten the delivery time whenever possible.

Urgent orders can be delivered to suit any deadline by prior arrangement. The above is a guide only if you require something urgently please contact or let us know at the time of placing your order. 

 
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